1. Overview
At Vogue Exchange, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share your data when you use our platform.
2. What Information We Collect
2.1. Personal Information
When you create an account, we collect:
- Full name or company name
- Email address
- Phone number
- Billing information
- Login credentials
2.2. Usage Data
We automatically collect:
- IP address
- Device information
- Browser type
- Time spent on pages
- Click patterns
2.3. Transaction Data
We collect data related to:
- Subscription purchases
- Payment method (via third-party processors)
- Shipping quotes and bookings
3. How We Use Your Information
We use your data to:
- Deliver our Services
- Improve platform functionality and user experience
- Process transactions
- Send administrative or promotional communications
- Provide customer support
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Track user behavior for analytics
- Personalize your experience
5. How We Share Your Information
We do not sell your personal data. We may share information with:
- Third-party payment processors
- Cloud hosting providers
- Analytics services
- Law enforcement, when required
6. Data Security
We implement industry-standard encryption, secure data storage, and access control to protect your data. While we strive to protect your information, no system is 100% secure.
7. Data Retention
We retain your data as long as your account is active or as needed to:
- Fulfill legal and regulatory obligations
- Resolve disputes
- Enforce our terms
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the data we hold about you
- Correct inaccurate data
- Request deletion
- Object to data processing
- Withdraw consent
9. International Transfers
Your data may be stored and processed outside your country. We ensure any such transfer is lawful and protected by appropriate safeguards.
10. Children’s Privacy
Our platform is not intended for use by anyone under 18. We do not knowingly collect data from children.
11. Policy Changes
We may update this Privacy Policy periodically. You will be notified via email or in-app message. Continued use of the platform implies acceptance of the updated policy.
12. Contact Us
For questions or concerns regarding this policy or your data, please contact: info@vogueexchange.com
13. Contact Us
For more information about our services, or if you need support, please contact us:
- Email: info@vogueexchange.com
- Phone: +16133660331
- Canada Address: 325 Front St W Toronto, M5V 2Y1, Ontario, Canada
- Nigeria Address: 10 Folashade Jacobs, Oral Estate Lekki, 234001, Lagos, Nigeria
Thank you for choosing Vogue Exchange.